The Lyptus app, making it quicker and easier to connect to work you want
Manage your shifts from the palm of your hand with the Lyptus app.
The Lyptus app makes finding and managing agency shifts easier than ever before. Set your availability, request shifts, submit timesheets and update your profile – all in one place.
What to expect
- More opportunities, less effort: Get matched with shifts that fit your qualifications and availability.
- Work when it suits you: View and request shifts directly, with booking confirmation.
- Stay organised with ease: See all your upcoming shifts in one place, so you can plan with confidence.
- Clock-in / clock-out, hassle-free: Track your hours in a couple of clicks from your phone.
- Less admin, quicker approval: Submit time sheets all without leaving the app.
Why choose the Lyptus app?
- Built for mobile: Fast, intuitive and tailored to how you work.
- A single platform: Manage every aspect of your work in one simple app.
- No complications, just clarity: Streamlined rostering and workforce management to keep things moving.
Download the Lyptus app now
Lyptus App FAQs and troubleshooting
Getting started
What can I do with the Lyptus app?
Everything you need to manage your shifts, all in one place:
- Set your availability
- Request and accept shifts
- Clock in and out
- Submit timesheets
- View past and upcoming shifts
How do I download the app?
The Lyptus app is available on:
Just search for Lyptus, download the app, and follow the prompts. You’ll receive your login details by email. If not, give us a call on 02 9054 7407.
What login details should I use?
Use the login invitation sent to your email. Didn’t get it? Contact us on 02 9054 7407.
Forgot your password?
To reset your password, you need to:
- Open the Lyptus App
- Enter your email address
- Click Forgot Password and enter your email address
- Verify your identity through sending a verification code to your email
- Go to your email and retrieve the verification code
- Change your password
- Password changed
Clocking in, out and timesheets?
Missed a clock-in or clock-out?
No worries - you can still submit your timesheet:
- Go to Schedule
- Find the shift under Completed
- Enter your start and end times
- Submit as usual
Can't clock in?
Check the following:
- You're at the shift location (GPS enabled)
- Your shift has started
- You're connected to the internet
- Location services are turned on
Still not working? Try restarting the app or contact support.
Can I edit a submitted timesheet?
Not in the app. If something’s wrong, contact your consultant on 02 9054 7407.
What does "Needs attention" needs?
It means the client has flagged something in your timesheet. You’ll see a note explaining what needs to be fixed. You can edit and resubmit it in the app.
Why does my shift say "No show" when I worked it?
This usually means the system didn't register your clock-in or out. To fix it:
- Go to Schedule
- Update your shift times
- Submit your timesheet
Availability and shifts
How do I update my availability?
Tap the Availability tab, choose your dates and times, and save.
Can I cancel or change a shift I've accepted?
Not through the app. If you need to make a change, contact your consultant on 02 9054 7407.
Why aren't any shifts showing?
A few things to check:
- Your availability might not match current shifts
- No shifts may be posted yet
- Your profile might need updating
App issues
The app is crashing or freezing
Try:
- Closing and reopening the app (including by force quitting the app - which for iPhones means flicking the app up and off the screen)
- Checking for updates
- Restarting your phone
Still having trouble? Contact us on 02 9054 7407.
Location not working when clocking in?
Make sure:
- Location Services are on
- The app has permission to access your location
- You're connected to the internet
- Try restarting the app
Account and security
Is my personal information safe?
Yes - Lyptus uses secure encryption and meets all privacy standards.
Can someone else use my login?
No - your login is just for you. It keeps your shifts and timesheets accurate.
Still stuck?
We're here to help.
Email: childcarecrew@childcarecrew.com.au
Phone: 02 9054 7407